We strongly encourage all bidders and buyers to attend the advertised inspection time and location before bidding or purchasing. Inspection details are provided on the relevant auction or item listing where available. Please use the inspection opportunity to confirm the item's identity, condition, completeness, dimensions and suitability for your intended use.
Auction purchase
Auction goods are sold strictly “as-is, where-is”.
Goods may be new, used, damaged, incomplete, untested or suitable for parts only. Before bidding, please carefully review the description and photographs and attend the advertised inspection time and location wherever possible.
Bidders are responsible for satisfying themselves as to the identity, quantity, condition, completeness and suitability of each lot before placing a bid.
Auction purchases cannot be returned because of:
Please contact us promptly if you believe there has been a significant error in the identity or description of an item.
Fixed-price purchase
Many Buy Now items are secondhand, clearance or former auction goods from various vendors. Their age, price, stated condition, photographs and any disclosed faults should be considered before purchasing.
Buyers are strongly encouraged to attend the advertised inspection time and location before purchasing, wherever an inspection is available.
We do not accept returns for change of mind or liquor purchased. However, please contact us if an item is materially different from its listing .
This may include:
An item is not considered incorrectly described merely because it has ordinary secondhand wear, a disclosed fault or imperfection, visible damage shown in the photographs, or was advertised as untested, incomplete or suitable for parts.
Contact our office as soon as possible after discovering a problem. Where reasonably possible, please contact us within 7 days of collection or delivery.
Please provide:
Where a Buy Now return is accepted because an item was materially different from its listing, we will arrange collection or cover reasonable return costs where required.
Approved refunds will normally be processed to the original payment method within 5 business days after the item has been returned or the claim has otherwise been finalised.
Please contact our office if you have a question about an item or wish to report a problem with a purchase.
Evans Clarke NationalNothing in this policy excludes any rights or remedies that cannot lawfully be excluded. This policy should be read together with our Conditions of Sale.
Last updated: 22 July 2026